How it works

From the closet to your screen.

No kits to wait for, no warehouse across the country, and nothing to pay up front. Here’s exactly what happens, from your order to getting your memories back.

Start Your Order Drop-off options

Digitized from VHS

The process

Five steps. That’s it.

1
Place your order online
Tell me what you have, pick your storage and turnaround, and choose how you’ll get it to me. The price adds up as you go, and there’s nothing to pay yet.
2
Get your items to me
Use the Marshfield dropbox anytime, book a drop-off appointment in Marshfield or Brighton, or mail it in. Details for each are below.
3
I digitize everything by hand
I count your items and digitize each one myself. If something needs a repair first, I take care of it. Blank tapes are free.
4
Pay your invoice
When everything is finished I email you an invoice. Pay by Venmo, Zelle, Apple Pay, cash, check or PayPal.
5
Get your memories back
Your originals come back with your files on a USB drive, DVD set or download link, the same way you dropped them off.

Turnaround: Standard, 2–3 weeks, or Expedited, 1 week for$50, counted from when I have your items.

Getting your items to me

Four ways to drop off.

Pick whichever is easiest. You choose on the order form, and you can always change your mind by texting me.

Drop-off options compared
Option	When	Appointment	Getting it back
Marshfield dropbox	Anytime, day or night	No	Same dropbox
Marshfield appointment	A time set up with me	Yes	In person or dropbox
Brighton appointment	A time set up with me	Yes	In person in Brighton
Mail it in	Whenever you ship	No	Mailed to you

Option 1Anytime, no appointment

Marshfield dropbox

Best for: Most local orders. Drop off whenever it suits you, day or night.

22 Priscilla Rd, Marshfield, MA 02050

1Place your order online and choose “Marshfield dropbox.”
2Watch your email for the dropbox code and drop-off instructions.
3Pack everything in one box labeled with your full name, email address and phone number.
4Open the dropbox with your code, place your box inside, and close it securely.

Start your order

Good to know

Boxes up to 18 x 18 x 10 inches fit. Bigger order? Use two boxes, or book an appointment.
Please keep the code to yourself. It’s only sent to customers by email.
I let you know once I have your box.

Getting it back

When your invoice is paid, your originals and files go back in the same dropbox for you to pick up.

Option 2By appointment

Marshfield appointment

Best for: Handing your box to me in person, asking questions face to face, or dropping off something fragile or very large.

22 Priscilla Rd, Marshfield, MA 02050. Same spot as the dropbox: I meet you at my door.

1Place your order online and choose “Marshfield appointment,” or call or text me.
2I reach out to set up a day and time that works for you.
3Bring your box, labeled with your full name, email address and phone number.
4Hand it to me, and we can go over anything you’re unsure about.

Start your order

Good to know

Great if you’re not sure what some items are. I can tell you on the spot.
If you can’t make it, just text me to reschedule.

Getting it back

When your invoice is paid, I set up a time with you to pick everything up, or I can put it in the Marshfield dropbox for you.

Option 3By appointment

Brighton appointment

Best for: Customers closer to Boston who’d rather not drive to the South Shore.

43 Nottinghill Rd, Brighton, MA 02135

1Place your order online and choose “Brighton appointment,” or call or text me.
2I reach out to set up a time that works for both of us.
3Bring your box, labeled with your full name, email address and phone number.
4Hand it to me in person.

Start your order

Good to know

Appointments only. There’s no dropbox in Brighton.
If you can’t make it, just text me to reschedule.

Getting it back

When your invoice is paid, I set up a time with you to pick everything up in Brighton.

Option 4Any size order

Mail it in

Best for: Customers outside the area, or anyone who’d rather not drive.

I email you the shipping address after you order.

1Place your order online and choose “Mail it in.” Include your return address.
2Wait for my email with shipping instructions before you send anything.
3Pack your items snugly (see the packing tips below) and put a note inside with your full name, email address and phone number.
4Ship it with a tracked method and send me the tracking number.

Start your order

Good to know

You pay shipping both ways. The return postage is added to your invoice.
Use tracking, and consider insuring the package. I’m not responsible for packages lost or damaged by the carrier.
I let you know as soon as your package arrives.

Getting it back

When your invoice is paid (return postage included), I mail your originals and files back to your return address and send you the tracking number.

Before you drop off

Packing tips.

Hands sorting through a pile of old printed photos

1
Label the box
Your full name, email address and phone number on the outside. For mail-in, put a note with the same details inside too.
2
Label what you can
A title or date on each tape, reel or album helps me name your files the way you’d look for them.
3
Pack snugly
Fill gaps with towels or crumpled paper so nothing slides around. Keep photos flat in an envelope or folder.
4
Bag anything moldy or broken
Put it in its own zip-top bag, don’t try to play it, and mention it in your order notes.
5
Leave slides in their trays
Carousels and slide boxes keep them in order. Tape the lid shut so they can’t spill.
6
Keep a list
Jot down what’s in the box, or snap a quick photo before you seal it. It makes checking in your order easy.

Why local matters

Drop off locally and your memories never leave the South Shore.

South Shore Digitizing is just me. I capture, check and organize every file myself, so the person you talk to is the person handling your tapes. Mailing from farther away? Your package comes straight to me, never to a warehouse.

Marshfield & Brighton, MA
Owner-operated

Older hands holding a small black-and-white family photo

Personal
You deal with me directly. Questions get answered quickly, by the person actually handling your tapes.
Affordable
Simple package pricing that holds its own against the big mail-in companies, with no surprise fees.
Local
Drop off in Marshfield or Brighton and your one-of-a-kind tapes never leave the South Shore. Mail-in orders come straight to me, never to a warehouse.
Fast
The big mail-in companies can take 6 to 8 weeks. My standard turnaround is 2 to 3 weeks, or 1 week if you choose expedited.

“I had researched online businesses which digitized, but the thought of risking losing them during shipment kept me from doing it. … I dropped them off later that week and had them back a week later!”

★★★★★Laurie B., VHS tapes back to the early 80s · Google · July 2026

Questions

Still wondering?

More answers on the FAQ page, or just text me.

Do I need an appointment to use the Marshfield dropbox?

No. The dropbox at 22 Priscilla Rd in Marshfield is open day and night. Once you place your order, I email you the dropbox code and instructions. Boxes up to 18 x 18 x 10 inches fit.

How should I pack and label my items?

Put everything in one box and write your full name, email address and phone number on it. A title or date on each tape, reel or album helps me name your files the way you’d look for them.

Can I hand my items to you in person?

Yes, by appointment in Marshfield or Brighton. Choose it on the order form or send me a message, and we’ll set up a time for a direct hand-off.

Can I mail my items to you?

Yes, for any size order. Place your order first and I’ll email you shipping instructions. Put a note with your name, email and phone number inside the package, and use a tracked shipping method. You pay shipping both ways; the return postage is added to your invoice.